Hot Holding

All standard orders are processed within 3-5 business days if placed before 3pm from Monday to Thursday (excluding weekends and public holidays). Your order confirmation marks the start of this processing period.

Yes, we ship to UK, Ireland, Channel Islands. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

For urgent requirements, please contact our sales team before placing your order. They can advise on available options, especially for Rational Accessories which have longer processing times.

Yes. Stephens Catering Equipment offers full delivery, commissioning, operator training and ongoing technical support. We can assist with integrating machines into your workflow, calibration and preventive maintenance, and supply replacement parts.

Some of our equipment are listed as POA (Price on Application) because prices can vary depending on configuration, accessories, installation requirements and current manufacturer promotions. We always aim to offer the most competitive pricing on the market. If you see a lower price elsewhere, please call our sales team. Our goal is to ensure you receive exceptional value with the trusted Stephens Catering Equipment service and support.

Multi-deck cabinets use controlled heating elements and airflow to evenly distribute heat across all shelves. This allows multiple trays, plates, or containers to be held at the correct temperature simultaneously, maintaining food quality and consistency throughout service.

Modern hot holding cabinets are designed for energy efficiency, using precise temperature controls and insulated chambers to retain heat. This reduces electricity usage while ensuring food remains at safe and consistent temperatures, helping kitchens save on operating costs.