Ice Cream Machines

All standard orders are processed within 3-5 business days if placed before 3pm from Monday to Thursday (excluding weekends and public holidays). Your order confirmation marks the start of this processing period.

Yes, we ship to UK, Ireland, Channel Islands. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

For urgent requirements, please contact our sales team before placing your order. They can advise on available options, especially for Rational Accessories which have longer processing times.

Absolutely. At Stephens Catering Equipment we handle full installation, commissioning and training of your staff. We also supply genuine spare-parts, offer preventative maintenance, rapid-response breakdown support and help optimise machine performance so you maintain reliability and uptime

Some of our equipment are listed as POA (Price on Application) because prices can vary depending on configuration, accessories, installation requirements and current manufacturer promotions. We always aim to offer the most competitive pricing on the market. If you see a lower price elsewhere, please call our sales team. Our goal is to ensure you receive exceptional value with the trusted Stephens Catering Equipment service and support.

The collection includes soft-serve machines (single or multi-flavour), batch freezers for hard ice-cream or gelato, countertop models for smaller venues and floor-standing high-capacity units for busy operations.

Important features include production capacity (litres per hour or cones per hour), flavour flexibility (single vs multiple hoppers), ease of cleaning/self-cleaning, low-mix-level indicators, reliable compressor/freezing system, and simple control panels for staff.

Estimate your peak service volume (number of desserts or servings per hour), consider how many flavours you’ll serve, account for space and electrical/plumbing requirements, then choose a model rated for that throughput. Oversizing ensures you won’t be caught short.

Yes — our machines include self-cleaning programmes, clear digital alerts, removable components for sanitising, and intuitive controls for staff.